Meet the Team

Shane Newcombe | Operations Manager

Shane manages all operations within United Safe Care, developing and overseeing our training, detention and secure transportation services. Shane is a NUCO registered and qualified first aid training instructor and assessor. He holds all of the required clearances, qualifications and accreditations in the fields he manages and has in-depth knowledge of the roles he deploys detention officers in, having completed a high number of Youth Justice, Detention, Medical, Prison Custody operations both in the UK and overseas. Shane is a fully-trained FPOSi (First Person on Scene) medic and has served 23 years in HM Forces (British Army) in a variety of roles.

Glen Redden | Training Supervisor
United Safe Care Training Supervisor Glen Redden

Glen is responsible for the organisation of United Safe Care’s training services, course development and training facilities. Glen is a NUCO registered and qualified first aid training instructor and assessor. He is also a nationally-accredited Use Of Force instructor. Glen is also qualified to provide self-protection training courses. A fully-trained FPOSi (First Person on Scene) medic, Glen has a vast working knowledge of all the skills that United Safe Care provides training in. Glen has served over 20 years in the prison service.

Mathew Burgess | Administration Assistant
Mathew Burgess

Mathew is responsible for United Safe Care’s administration and is the first point of contact for all training and venues bookings, medical, youth justice and detention requirements. Mathew is also a qualified and accredited youth justice and detention officer. Mathew provides customer data to all departments within United Safe Care for invoicing.

Helen Dean | Head of Project Management

Helen is responsible for United Safe Care’s project and tender management, contributing to our business development. Helen has over 25 years' experience working in the public sector, including the Metropolitan Police Service and Youth Justice Board, in significant project and management roles - including business planning, reporting and risk management.

Mark Hubbard | Healthy and Safety Manager
Mark Hubbard

Mark is responsible for overseeing all health and safety matters, including risk assessments for the whole of the Diagrama Foundation. Mark is also a NUCO registered and qualified first aid training instructor and assessor. He is currently leading the company towards compliance with ISO9001 in Quality standards and ISO 14001 in Environment standards.

Derek Milliken | Chief Operating Officer, Diagrama Foundation
Derek Milliken

Derek is Diagrama's Chief Operating Officer (COO), responsible for the management of all the foundation's day-to-day affairs. Derek is responsible for overseeing the smooth and effective operation of all services including fostering, adoption, residential services, education and United Safe Care.